Management Assistant – Office Management

“Management Assistant – Office Management” is a recognized occupation in accordance with the German Vocational Training Act (BBiG). This training program is regulated on a nationwide basis and lasts for three years. During their training at Fraunhofer IIS, office management assistants are typically assigned to the institute’s administrative department.


The training covers:

  • Operational organization
  • Office management and statistics
  • Word processing, office communications, data processing
  • Corporate accounting
  • Personnel management, payroll accounting
  • Order and invoice processing, warehousing

There is a need for office management assistants in almost every sector of the economy. At the institute, you will be assigned to areas such as the accounting office, the personnel office, and the receiving department.

The job requires a good knowledge of German and a basic knowledge of business administration, accounting, and the common Microsoft Office applications. You will have a friendly demeanor, good team and communication skills, and a precise and careful approach to your work.

If places are available on this training program, you will find details in our Job advertisements for new recruits and experienced professionals..

The websites below provide further information on the vocational profile of a “Management Assistant – Office Management”:

Personal reports from past trainees

Daniel Baumann

Trainee Office Management Assistant from 2007 to 2010

The really good thing was that I was able to work in several different departments. I learned a great deal about a variety of subjects. It allowed me to become familiar with the whole institute and meet all its friendly members of staff.

If I had to make the choice again, I would definitely choose to train at Fraunhofer IIS because it’s a place where you learn a lot about business with constant support and guidance from friendly colleagues.

Today, I work in accounting and controlling. After finishing my training, I successfully completed a part-time qualification as a business administrator with the German Chamber of Commerce and Industry (IHK). I’m currently in the second term of a part-time business management degree at Technische Hochschule Nürnberg. In both cases, I was able to continue working while I studied.

Fraunhofer IIS provided me with support both in terms of financing and with study materials, such as textbooks. I was also given holiday allowance to sit my exams. While studying, I can adapt my working hours according to how difficult the particular stage of the course is.

Susanne Rosenbach

Trainee Office Management Assistant from 2005 to 2008

As trainees, we were always a well-integrated part of the team. In our training program, we received constant support from our trainer as well as from our assistant trainers, who were always ready to listen to our problems. The program gave us an insight into the main administration department. Today’s program is much more intensive because of the sheer diversity of topics on offer and the constant growth at Fraunhofer IIS.

I would always choose to train at Fraunhofer IIS. We were accepted as fully fledged members of the IIS team. People at the institute, and especially in the administration department and Shared Services, are very helpful, considerate, and sociable, meaning you can work and learn in a relaxed environment. The training is structured and organized, the trainees’ well-being is very important to the managers, and there is a great deal of interest in ensuring quality training and good prospects in the final exam. Accordingly, the trainees are given numerous opportunities to prepare thoroughly for vocational school and/or for the examinations.

Today, I work in the purchasing and logistics group and have taken on tasks including recording working time and organizing training for the clerical occupations in Erlangen. After completing my training program, I was first given a temporary employment contract, but I have since completed further training as a business administrator. After that, I also gained the Training of Trainers (AdA) qualification, and have now been given a permanent contract.

During my training, I was given not only moral but also some financial support from Fraunhofer IIS. I had the necessary time and space to complete my further training successfully. My supervisor always back me up and encourages me in my work.

I felt supported at all times during my training program and had the opportunity to gain insights into a range of subject areas. I never felt like a “trainee”. Even now, since I completed my training, the work I do here is valued. Based on my nine years of experience at Fraunhofer IIS, I would describe the institute as an outstanding and competent training company and employer. We are offered numerous opportunities for further development.